Terms of Service
Effective: January 1, 2026
The short version
Be kind, don't break the law, don't ruin other people's fun. You own what you make and we host it for you. We can remove anything that hurts other players or the platform. Real money (VoxUs purchases) goes through Stripe — those are non-refundable except where law requires.
1. Agreeing to these terms
By signing up for Voxa or playing on a Voxa world, you agree to these rules. If you don't agree, that's fine — you just can't use the service.
2. Who can use Voxa
Anyone, with two notes:
- If you're under 13, you can play, but your account starts in strict mode (no DMs with strangers, no open voice chat). A parent or guardian can adjust those later.
- If your country has a stricter age law for online services, follow that.
3. Your account
You're responsible for keeping your password safe. We hash passwords so even we can't read them, but if someone learns yours they can use your account. Use a long, unique password, and don't share it with anyone.
One account per person. Multiple accounts used to dodge bans or rules count as a single account for enforcement.
4. What you can make and post
You can build worlds, upload avatar items, publish gamepasses, post comments, chat, and DM friends. You keep ownership of everything you create. To make Voxa actually work, you give Voxa a non-exclusive license to host, display, and stream your content while your account is active. If you delete content or your account, that license ends within a reasonable processing window.
5. Rules of the platform
These apply to worlds, uploads, gamepasses, scripts, comments, chat, voice, and your profile. We enforce them with warnings, removals, account suspensions, and bans depending on severity.
Allowed YES
Building creative worlds
Obbies, RPGs, hangouts, tycoons — make whatever you want.
Talking with friends
Chat, comments, DMs, voice — be respectful.
Selling gamepasses
Charge VoxUs for features inside your worlds. Be honest about what they do.
Original uploads
Art, models, music, and effects you made or have permission to use.
Constructive feedback
"This obby is too hard" is fine. Targeted insults aren't.
Reporting bad stuff
Use the Report button on anything that breaks rules. We read it.
Not allowed NO
Harassment or hate
Bullying, slurs, threats, or anything attacking someone for who they are.
Sexual content
Voxa is open to minors. Anything sexual is removed and may end your account.
Sharing personal info
Don't share your or anyone else's real name, address, school, phone, or face.
Predatory behavior
Trying to contact, befriend, or move minors off-platform is reported to authorities.
Copying others' work
Don't upload art, music, or models that aren't yours.
Cheats / exploits
Don't crash worlds, spam APIs, dupe VoxUs, or bypass moderation.
Real-money trades outside Voxa
VoxUs is bought through Stripe only. Trading VoxUs or accounts for real money outside that flow is banned.
Impersonation
Don't pretend to be Voxa staff, another player, or a real-world person.
6. Moderation
We use an automated AI moderator (currently Groq + Llama 3.3) plus a small word-list filter on chat, comments, DMs, world names, and asset names. If something is flagged, it's either censored to # characters or blocked outright. We may also review reports manually.
We can remove content or suspend accounts at our discretion when something breaks these rules or hurts the platform. We'll try to explain why when we can.
7. Voice chat
Voice chat is push-to-talk only, peer-to-peer between nearby players in the same world, and not recorded on our servers. Under-13s have voice off by default. Even though we don't record voice, the same rules apply — harassment / sexual content / personal info / predatory behavior in voice will end accounts if we receive credible reports.
8. VoxUs + gamepasses + payments
- VoxUs is a virtual token used inside Voxa. It has no real-world cash value and can't be transferred between accounts (other than through gamepass purchases inside the platform).
- Purchases go through Stripe. Stripe's terms and payment-security policies apply.
- Refunds: we don't refund VoxUs purchases except where required by law (e.g., consumer protection rules in your country). Contact us if something went wrong and we'll do our best.
- Creators earn VoxUs when others buy their gamepasses. We may charge a small platform fee in the future; if so, we'll announce it before applying it.
9. Suspension / termination
You can delete your account anytime from Settings. We can suspend or terminate accounts that break these terms, repeatedly receive valid reports, or cause harm to the platform. If we terminate your account, you'll lose access to your worlds and unsold VoxUs.
10. We aren't responsible for everything
Voxa is provided "as-is." We do our best to keep it secure and working, but we can't guarantee zero downtime, zero bugs, or that nothing bad will ever happen. To the maximum extent permitted by law, Voxa isn't liable for indirect or consequential damages from using the service. None of this affects rights you have as a consumer in your country.
11. Disputes
If you have a problem, talk to us first — email hello@voxagames.net. We'd rather fix things than fight about them. If a formal dispute happens, these terms are governed by the laws of the jurisdiction in which Voxa is operated.
12. Changes to these terms
If we change anything important, we'll post a notice on the site and update the "Effective" date above. Continuing to use Voxa after a change means you accept the new terms. If you don't, you can delete your account.
13. Contact
- Email: hello@voxagames.net